Product Personalizer
How to Let Customers Add Custom Text to Shopify Products
Custom text fails when it lives in chat threads: wrong font, too many characters, no preview. Letting customers add text on the product page keeps them inside a production-safe box—fonts you approve, limits you set, preview they trust.
This article is text configuration: fonts, character limits, areas, sides, and optional text fees. For full install, see the setup guide; for photo/logo uploads, use the image article; for short-name monogram / engraving workflows, see names & monograms. Souvely Product Personalizer supports text on the front, back, or both.
What “custom text ready” means in Souvely
- Shoppers type into fields you configure—not a free-form email.
- You choose fonts (with optional sample previews) and character limits.
- Optional personalization areas keep text on a bracelet plate or tag panel.
- Live preview updates as they type.
- On Starter / Unlimited, you can attach a text fee per side that adds at checkout. Free includes text personalization without charging shoppers.
Setup path (text-focused)
- Install Souvely Product Personalizer and enable Souvely storefront.
- Create a rule with text enabled (disable image if this SKU is text-only).
- Enable the sides that apply (front/back).
- Add fonts your production process can actually cut or print.
- Set character limits that match blank size—not marketing wishful thinking.
- Draw a personalization area when the blank is small (charms, bars, tags).
- Assign to text-ready SKUs or a dedicated collection.
- On paid plans, set front/back text prices if you bill for inscription.
Production tips that prevent remakes
| Decision | Why it matters |
|---|---|
| Font list = shop-floor fonts | Shoppers pick what you can fulfill |
| Hard character caps | Stops overflow on small plates |
| Area rectangles | Keeps text on the blank, not the photo edge |
| Separate rules for “script vs block” SKUs | Avoid one messy catch-all rule |
Fees without confusing the catalog
On Starter ($9.99/mo) and Unlimited ($19.99/mo), per-side text fees become line items at checkout. Fee products stay out of the normal assignable catalog so shoppers do not browse them as standalone SKUs. Free ($0, up to 10 products) cannot charge at checkout.
Common mistakes
| Mistake | Fix |
|---|---|
| Unlimited characters on a 20mm plate | Cap to what fits |
| One rule for mugs and micro-charms | Split rules / areas |
| Promising a font you cannot produce | Remove it from the rule |
| Calling Free “unable to take text” | Free supports text; it just cannot charge fees |
Related reads
Also useful: Product Personalizer · FAQ · Pricing
Configure storefront text with Souvely Product Personalizer. Explore the app — Free is $0 ongoing (up to 10 products, no checkout fees, no time limit—not a paid-plan trial). Starter ($9.99/mo, up to 30) and Unlimited ($19.99/mo) unlock text fees and include a 30-day Shopify Billing trial. Flat monthly pricing — no per-order fees and no revenue share.